Paytm Mobile Solutions — Money deducted from my account illegally by using paytm authorised helpline no

Address:

Patna, Bihar, 800020

Someone called me from the paytm registered customer care no on 7th of april.
he was saying that sir i m from paytm.
we have received your complaint regarding your money deducted earlier.
we need to confirm the amount and the ac details from which the transaction was done.
one by one he started asking my card no, validity date.CBB no n finally he asked for opt that saying that this is the last thing u need to tell me after that only i can refund your amounth which was deducted earlier.
after giving all the details to him he debited rs. 5000 from my ac illegally.
i complained him that u have debited sum of rs 5000 from my ac istead of giving me 990 (earlier deducted amount from paytm) rs.
he told me again that again we need to confirm your transaction sir but this time i denied & told him unless u give my money back i wont give you any details of my acoount.
finally he left the call saying that sir you are not cooperating with me.

i just want to say all of you that it was a call from registered paytm customer care no
- [protected] as i was socked that how it happened.
i had never expected this could happen in the name of paytm .
i had registered a complaint earlier regarding one paymen which was in pending few days back.
on the basis of that only someone has used paytm official number for calling me & cheated on me .
i want paytm to refund my deducted amount of rs 5000 to my back ac as it was a call from paytm helpline so its paytm responsibility to refund my deducted amount.
i will be thankful to you for doing so.

your regards
navjot naveen
[protected]
patna, bihar, 800020