Paytm Mobile Solutions — money deducted from paytm but still pending from last 3 days

Address:

Kapurthala, Punjab, 144411

On 16 sept 2017 i send money to my account with transaction id: [protected]. They show pending bt still it's not processing n when i try to call it's costumer care no they cut the call whn i put the transaction id. I transferred rs1646.08 from paytm to my bank account bt still pending. They told me to wait 48 hours bt still i don't get the amount neither in paytm wallet nor in my bank account from last 3 days it's pending n they don't even answer whn i try to contact them.