Paytm Mobile Solutions — Money deducted from paytmpostpaid but the receiver did not get money

Address:H.No. 3-5-138, Siri Nagar, Colony, L.B.Nagar

I am Gudem Veda Pratima. Recently I paid from paytmpost paid to UPI id. Money got deducted from paytm postpaid but the receiver did not get money. So i had to pay them with interest. Today paytm has billed that amount and messaging me to pay. If i delay, it says that i will gave to pay an extra amount of 250 rupees along with the original amount. There is no customer care number for paytm postpaid. Whenever I call they say that I must complain in the app itself which is ridiculous because we can never get any response from automated customer care. Kindly help in resolving this. I am not going to pay even a single pie to them.
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Mar 12, 2022
Updated by pratima IELTS
Path customer care people ate calling me and saying that the transaction is successful and the receiver received the money. They are forcing me to pay the amount with interest.
Mar 12, 2022
Updated by pratima IELTS
However, the receiver sent me an email that says it was a failed transaction.

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