Paytm Mobile Solutions — money got stuck in paytm

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I have recharged money into my paytm wallet, it accepted my transaction with out any conditions.
Now i need to transfer money to some other person or else my bank account, now it is asking complete kyc.

I have submitted the documents, and for address verification also needs to complete. If i give my home address, it says agents not available in that region.
I am in india right now, i traveled to australia.

How can i take my money back from paytm now?
If kyc must needed, why it accepted my money to recharge wallet?
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Apr 05, 2018
Updated by Premanath Reddy
I am not in India right now, I traveled to Australia.
Apr 05, 2018
Moondeep moran's response
Not recive my item

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Not recive my items

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