Paytm Mobile Solutions — money looted by paytm

Address:	600082
Website:	www.paytm.com

Dear team,
On the 2nd of april i tried to make a bill payment of 3958 using paytm towards tn electricity but the transactions said failed however the money was taken by paytm from my bank account. That was the last day to pay the bill and the last money i had for the month. Very next day electricity guy came and unplugged the fuse me and my family were without electricity for an entire week. I wrote to them 100 times but no one seem to be bothered in returning my money. Its been more than 15 days and i still haven't receive my money yet. Im totally stressed and without money in hand. Now they have marked the complaint as resolved without returning my money. Scam. How can they do this. They need to return my 3958. I hope my writing this to the best team who will resolve my query and bring justice as paytm have caused me alot of trouble and distress im totally down n broken bcos of them.
Thanks
Diviyan [protected]