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Paytm Mobile Solutions — Money not received in bank account

Address:Mumbai City, Maharashtra, 400016

I was credited the amoun ofrs 5000 in paytm on 1st dec 2016 and on 10th dec2016 requested to credit again to same bank and from the app of paytm shows wallet txn id [protected] sent to bank however till amount is not credited in bank account.
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    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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