Paytm Mobile Solutions — Money not refund to my bank account

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com

Hi
my name is rajat i leave in jalandhar city. basically after demonetization i think its better to use electronic media for money and i start using paytm when i do my first transaction of 1550 rupees and that gone failed after i submit a mail to paytm they said money will be refund within 7 days in your bank but after 7 days money is not refunded when i again contact to them they said please check with your bank so i check with my bank but they said transaction is completed and no refund is credited in your account again i mail to paytm and they said we did not receive your money please check with your bank i have all thing the screen shot of the transaction that i done my mobile no and my account no of paytm is [protected] and my transaction no is [protected] and 2nd transaction no is [protected]

thanks please help me for my refund