Paytm Mobile Solutions — Money not refunded after couple of escalation

sharmajee9

from Gurgaon, Haryana

Address:	560100
Website:	paytm.com

Hi,
On 14th April I did a transaction of 2500/- add money to my paytm wallet using BHIM app.

but money got deducted from account. when I asked Paytm team they said they have not received the amount and ask me to wait for 3 days to get conformation from bank.

After checking with BHIM support team they confirmed that one97 communication ltd ( Paytm merchant) have confirmed that Paytm did received the amount 2500/-, please find the attachment conformation from one97 communication.

Its almost a month still they have not refunded my money back hence I am complaint here.

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Comments

ramesh_varsha

from Ernakulam, Kerala

Sir,
My name is ramesh, I have received a call from from the mobile no [protected] from my credit card ends with ****4928. He asked card no, otp no etc. afterwards rupees 3000 debited in 3 times without my permissions.

txn nos: 038028, 038813, 039159

My mobile no: [protected]