Paytm Mobile Solutions — Money stolen

Address:	400079
Website:	www.paytm.com

On 23/02/17 I have made the Mahanagar gas Payment of Rs 467 with ref. no. #[protected].
Then after 5 days on 28/02/17 i'm getting the MSG from Paytm that transaction failed. I don't Know what went wrong after 5 Days.

I have contacted Paytm 4-5 Times but they are telling that amount is not recieved from my bank. I have asked them if they have confirmed with my bank then they can show me the correspondence but they are not giving any prompt reply.