Paytm Mobile Solutions — Money transfer shows success, but the beneficiary has not received the amount

Address:	Bangalore, Karnataka, 560108
Website:	www.paytm.com

I had made a transaction of Rs 5000 through Paytm.
Transaction no[protected].
Date:[protected]:36:13 PM
Beneficiary ph no:- [protected]

The beneficiary hasnt received the amount but the amount has been deducted from my account.I want the amount to be refunded.Its been 6 days but the Paytm customer care has shown no interest with the complaint