Paytm Mobile Solutions — Money transferred by other paytm wallet is not received in my paytm wallet

Address:Mumbai City, Maharashtra

My friend sunil singh registered number [protected] has transferred rs. 4900 from his paytm wallet to my paytm wallet ([protected]). The amount is already deducted from his account and successfully transferred but i did not received the money, it has been more than 1 month, i mailed them several times but still they didnot refunded money.
Please kindly do the needful
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Jan 19, 2017
Rishiraj Dua's response
Pytm balence is not transfer in my account so I need urgent issue so resolved it otherwise I will remove my account from paytm

On Jan 17, 2017 20:24, "Paytm" <[protected]@paytmemail.com> wrote:
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Jan 21, 2017
Pradeep .M. Dongre's response
Please resolve early.
Complaint comments 

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I had paid Rs 3380 to CSEB elect bill., but money got debited from paytm wallet but trans.unsuccessful.I then again paid transaction was successful.
My Paytm balence is not transfer in my account so I have some urgent issues so resolve this issue as soon as possible. [protected]@gmail.com

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