Paytm Mobile Solutions — Money transferred from paytm wallet but not received in bank account

Address:New Delhi, Delhi, 110025
Website:www.paytm.com

I have transferred money from paytm to my bank account on 27 December 2016 of Rs. 3000. Money has deduct from my paytm wallet but not received in my bank account. Today 13 days are over but no response has come from the paytm. I have already write so much emails to the paytm care but no response has come there.
My Paytm wallet no. is [protected]
I am handicapped person i can't go anywhere what i do please give me quick solution.
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