Paytm Mobile Solutions — My money gone from my wallet

Address:

560068

I had added 2000 rs recently in my account
now my wallet has zero balance.
I had registered a complaint almost 15 times, they said we ll add and all.
but again it is showing zero only.
this is my last ticket id[protected]
i need my money back.
i called the customer care too. they didnt even properly respond me.
what the hell they think about?
why they are playing with people money