Paytm Mobile Solutions — My Paytm uber wallet suddenly vanished on 29/6/17

Address:

600102

Sub: Paytm uber wallet with a balance of Rs 600/ and above vanished suddenly on 29/6/2017
I had two Paytm accounts
As I was unable to operate uber thro existing Paytm account, I opened Paytm ac thro uber app and operated my uber transactions thro this ac for a long time without any problem
First opened Paytm account was not operated and became dormant since January 2017 with a balance of Rs 77/
On 25th June I added Rs 300/ thro net banking. I booked uber for airport and the charge was Rs 228.58 paise. The balance after deduction was about rs600/
On 29th June when I booked uber it asked for authorisation and when authorised the balance became Rs 77/ which is the balance of dormant Paytm ac
My Paytm linked uber disappeared
I gave so many complaints with screen shot proof to Paytm and uber but all in vain
Uber transactions are only in Paytm uber linked ac which vanished
My existing Paytm ac will not show any uber transactions
This itself is a proof that my Paytm uber wallet vanished
I am a senior citizen and please do needful and credit the amount in the Paytm linked uber ac to my existing Paytm ac
With regards
Aruna