Paytm Mobile Solutions — Non receipt of refunds as Jet Airways closed operations

Address:

1208, Bait Al Nahda, Al Nahda 2, PO Box 251502, Dubai

I have been chasing for my refund since March 2019 and I have been getting assurance that payment refund is under process and now it's over four months and still the same reply, I have checked with many of my friends who had booked directly or through agents they have got refund within a week's time but why paytm is not getting refunds? Is it that you guys are not following up/ don't care/ or delay in seeking refunds? I am surprised that paytm is the only entity who is not getting refunds. The amount paid to PayTm was Rs 24, 464/- and till date they have not been responding nor updating on payments.