Paytm Mobile Solutions — Non refund of bus ticket amount

Address:

New Delhi, Delhi

Dear sir,
We have booked three tickets from new delhi ti shimla by welcome bus services on[protected] by paying rs 3240/- vide order no [protected]. The ticket id is opr 28a. The debit card no is [protected] valid upto 03/21. Unfortunately the service was cancelled by the operator and says that the amount is credited to you.
I have already lodged a complaint with you and gave reminders also with regard to refund. So far i did not received the amount from you.
Please extend your support and arrange a solution to receive the same