Paytm Mobile Solutions — Non refund of mobile wallet money

Address:500094
Website:PayTM

Dear Sir/Mam

I have attempted to pay my landline bill on 26th January 2017 using Pay TM wallet which resulted in failed transaction. My wallet amount deducted and not refunded so far.
I have checked with bank where they have replied as no amount has been received by them. Previously. I have complained as given below. My transaction reference number 20745991.

My pay TM balance before bill payment was approximately 760/-. The bill amount was 833/-. I have tried to pay the balance amount using net banking. It resulted in failed transaction. Then why my Rs 760/- wallet money not refunded so far?

Why there is no response from your customer support service? Resolve the issue at the earliest

Regards
CV Chiranjeevi
Mobile no.[protected]
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information