Paytm Mobile Solutions — Non refund of my recharge amount thru paytm

keertym

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paytm mobile solutions

I paid an amount of 247 through paytm on december 6 for prepaid recharge..order id [protected]..got a mail from paytm that my bank confirmed the payment too and if the recharge fails money will be refunded within a week..its been 20 days i didnot get the recharge and no refund yet..kindly check it and dont ignore..i contacted the bank too and they said the money was successfully transacted to paytm..i been mailing regarding the issue but no response..another recharge done on dec 22 also failed and i never got a refund..

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Dec 24, 2016

Updated by keertym My name is keerthi..I paid an amount of 247 for recharge on dec 6 through paytm and the order id is [protected] ...i got the mail from paytm saying that the payment was comfirmed by bank and if the recharge fails money will be refunded..its been 20 days and still no refund..i contacted the bank also and they said money was successfully transacted to you..please dont ignore and kindly look into it..this is not the first time i didnot get a refund