Paytm Mobile Solutions — Not delivering ONDC Food Order for more than 3 hours and not cancelling and refund either

Address:CV Raman Nagar

I placed an order from PayTm ONDC food delivery on 4th March 2024 11:56AM, and its been more than 3 hours (4th March 2024 3:41 PM) and the delivery is not done. The customer support Chat agent is not responding to any request for status update. There is no number to call, and they have not done a cancel and refund of the amount either. Absolutely No Way to Contact. Pathetic customer support. Do not use PayTm, all they are interested is in getting the money and then no status updates or response.
Was this information helpful?
No (0)
Yes (0)
Mar 04, 2024
Updated by Pravee
The Order ID is [protected]
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information