[Resolved]  Paytm Mobile Solutions — Not providing benefits as committed

Already Raised Ticket Id - [protected].
Description :
I have availed paytm rental using hdfc credit card offer on paytm android application. I was good with all eligibility and done rent payment for all three months. As per offer i should get ₹2021 as gift voucher of either flipkart/amazon/Myntra/fuel recharge. It was not Lucky draw and no where mentioned in offer's t&c.
I called to paytm but they are now saying it was lucky draw but bad thing is that after i gave t&c as evidence then they stopped considering my issue rather providing solution to me !
Their help chat is very ridiculous and limited with solutions and so no option to call them on chargeable numbers where they are not very helpful and flexible towards customer's issues and so providing solutions. Even they didn't defined any escalation... Need help on resolving my issue. Its like i got cheated as they charged ₹450 as convenient charge for three month rent payment but finally not providing benefits as commited by their offer !