Paytm Mobile Solutions — Not receiving my money to my bank

Address:	143001
Website:	www.paytm.com

My txn id. Is [protected], i have transferred 10, 000/- paytm wallet to my bank account on 22-12-16
But i have not received my money to my bank account. I m calling to customer care no. But no one receiving my call. Is this a multy national company or paytm running by fraud people. Please refund my money as soon as possible. I need urgent. Otherwise i hv to go consumer court. My mobile no. Is [protected]