Paytm Mobile Solutions — not refunding money and talking in abusive language

Address:Celebrity prime Uber heights kondapur, Hyderabad, Hyderabad, Andhra Pradesh, 500084

Accidentally i purchased google play gift code from paytm i wish to have refund for the purchase made. Suggested by google play team that they did not receive any recharge also i have not redeemed it still i have chances to get my refund from paytm, google play team gave solution that i should request paytm to contact the google team from where they have purchased the gift card code so that the transaction can be cancelled and you can get the refund from paytm. As google play do not have access to check the transaction which is made through paytm as paytm is a third party app.

But paytm team are not even ready to talk to google play team on cancellation of the order.

In this way i am loosing my money.

Even i got connected to grievance officer still they treated very bad on call.

Google play gave solutions on it so that i can get money. But paytm team is not ready to give my money back.

No other option left for me but to complaint against them.

Paytm customer care people talked to me in inappropriate way.

They were abusive.

Please take my query seriously
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    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
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    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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