Paytm Mobile Solutions — online transaction failed and money deducted from paytm wallet

Address:	Bhopal, Madhya Pradesh, 462026
Website:	paytm

Respected sir,
i have transferring money thorough paytm wallet to axis bank, but money is not transferred to bank and money deducted from my paytm wallet.
Please do the needful sir so that i can get my money back.
I have already sent many message to paytm team but no response getting from them .

Details below mentioned : waller txn id : [protected]
date : 08-jan-2018, time : 8:51am
ammount deducted from wallet :4119.89
paytm mobile user id: [protected]
waiting for prompt action for your sidee.
Regards
ankit shrivastava
ankitshrivastava.[protected]@rediffmail.Com