Paytm Mobile Solutions — Order [protected] - Wrong item delivered. Return request rejected.

Satya Vemula

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com

Wrong refrigerator delivered. (It is clearly their fault). Return not picked up because original packaging is in bad condition. We offered to provide another package for the wrong product. Paytm kept me on hold for more than 3 weeks to solve the issue but finally with out any reason, the rejected the return.

They dont respond until 2 days for our reply. They respond only saying that they have registered our issue and solve it in 48hrs. Then after some 3 days, they sent another email saying that issue is escalated to next level. From there I get no reply.

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Comments

rajatrrrr

from Hapur, Uttar Pradesh

Dear sir,
I was purchase a sanddisk ultra 32gb 3.0 otg pendrive and the seller is bozz world and there is offer of 20 % cashback on it, but i can't get my cashback amount in my paytm wallet .Thank you .
Please solve my problem.
Order ID :[protected]

shradha konchada

from Hyderabad, Telangana

This is really ridiculous, My friend has tried to send me rs500 through paytm wallet to correct number success And her money has also deducted. But I did not receive the money . sender no. [protected]
Receiver no. [protected]
Wallet txn id - [protected].
Please send money to the recipient paytm wallet and save your customer.