Paytm Mobile Solutions — order [protected] didn't receive but its showing delivered

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Mandya, Karnataka, 571401

I ordered leather jacket order no [protected] but still i didn't received the ordered item but in app its showing already delivered even didnt get delivery confirmation mail nor get any call from delivery person. Never expect this from paytm had an bad experience past 3 years am using paytm lost faith on paytm. Raised a query 42225892 still no update pleased help us to resolve this issue.