Paytm Mobile Solutions — Order No : [protected]

Address:	Mumbai City, Maharashtra, 400061
Website:	paytm.com

I had purchased the product on 13th August 2016 the delivery date was 22nd August 2016. But they delayed the order by almost 5 days, so I decided to cancel the order. Upon cancellation they were suppose to return my money within 3 - 4 days. After multiple chase up they are always informing me that the issue will be resolved between 48-72 hours. Today they crossed he heights after saying that the issue is resolved. They are not looking into the issue on high priority. My 11, 999 Rs have been stuck with them.

Attached is the snapshot of the order still pending in return.

Please help me with the game they are playing with me.