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Paytm Mobile Solutions — Paid electricity bill uhbvn

I have paid an electricity bill through paytm (ref no - [protected]) on 27/12/16 for rs. 6183. but as per company the order was failed and was supposed to be refunded in my wallet.

But also repetitive e mails they have replied that against amount of rs.6183/- i have done a transaction for rs.150/- and my complete money is exhausted.

And now they are not replying to any of my emails.

Pl help so that my money can be returned.
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