| Address: | Mumbai City, Maharashtra, 400058 |
Dear paytm authority
I have two different issues about paytm service.. As
1. It is found very slow responsive process to take care of the customer in need.
On 16th dec, 2016, i have ordered a pizza online, the amount rs.730 is transferred to dominoo account specified. But the order is processed and paytm without verifying order processing has deducted the amount which is not yet redeposited to my wallet.
It is very difficult to talk to their customer executive because it has voice over phone facilty. Does not ready to talk or take care of the customer. I am waiting since 16th dec, thats why it is a very slow responsive service.
2. On 25th dec., on chrismass day, i have traansferred rs.2000 to my paytm acoount so as to purchase some product from mall. But the amount is deducted and again the wallte is not updated.
I am trying to put the request, but no response from paytm.
This is really feeling disturbing mind and paytm should take care of the customer who really want to make the use of.
The above are the two examples shows very poor responsive service by paytm. Was this information helpful? | 
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