Paytm Mobile Solutions — payment and unethical behaviour

I tried to add money two times from my credit card into payment wallet, but it got added into paytm gift card wallet which i never expect. I request you to add the money back to paytm wallet or cancel the transaction so that i can get money back to my credit card. I tried calling your customer care a couple of times, but unable to talk to your executive instead i ended up with the options said by #, not a executive. I fed up with this and request you to resolve this asap. Otherwise i will have to go to consumer court and also put all this nonsense in the social media.

Here are the details:
1st time wallet transaction id:[protected]

2nd time wallet transaction id:[protected]