Paytm Mobile Solutions — Payment deducted from bank any getting failed but still not refunded

Address:	Ahmedabad, Gujarat, 382330
Website:	www.paytm.com

Myself Kishan Patel. i have paid an electricity bill of Torrent power having amount of 2780 on 10th december 2016. It was showing that payment initial process has been successfully done by paytm but later on status was showing pending for long time. On 16th december 2016 i got a response status of transaction failure over paytm order history. Also i got an email from paytm team that amount which has been deducted will credit in paytm wallet but still no payment has been credited to my account. Also they have removed the failed payment history from paytm over my id. Below are the information of paytm for your reference. My paytm order id - [protected] Paytm cash transaction number - 009145