Paytm Mobile Solutions — Payment failed, money deducted from account

Address:	Faridabad, Haryana, 121002
Website:	www.Paytm.com

12239781, 13116023
Above are the 2 Query ID's against which payment failed on PayTM while doing an online payment through their web portal. Both query were raised long back on 7th Dec 2016 and 12th Dec 2016, right after the payment get failed. I received the acknowledgement on my email address, but since then there has been no reply from PayTM. And I did not get my money back till yet. When I called them, they said that due to some issue your tickets get closed automatically. And I was told to raise the ticket again. But when when I tried that, I did not find any order failed ticket in My Orders list. That might be because they closed it automatically. And I was told another way to log the ticket. I did that too, but till now there has been no reply. And I was promised that I will get a reply and will also get my money back. But nothing till now. Now people are trying to go cashless these days, but this kind of issue from PayTM does not help it. I trusted PayTM to do my online payment, but what I got. Payment failed issue I got. And your advertisement says "Goli dena band karo, PayTM karo". Well you are doing exactly with me. You are giving me "Goli pe Goli". When I call you.