Paytm Mobile Solutions — Payment not received but money has been cut

Address:	West Champaran, Bihar, 845438
Website:	paytm

This is paytm recharge order no [protected]. i made a recharge payment towards jio prime at 4:34 pm on 31st march 2017. now its 9:30 pm no responed over several complain. there is given to wait 4 hours but i have waited 5 hours but still my money has not been refund.i still waiting.and today is laste of jio prime member day.
so please do it need full.
thnq