[Resolved]  Paytm Mobile Solutions — Paytm duping its loyal customers- worst bus services

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	paytm.com

Hi Guys,

Paytm advertises of providing direct bus services from ahmedabad to delhi.
As there is no other similar service available on this long route, many people like me fall into this trap. I too booked a ticket for my journey from ahmbd to delhi. The bus started around 2 hours late and it reached jaipur on time.
Upon reaching jaipur, we were asked to change the bus as operator told us that there is no direct bus service to delhi from ahmd and they mention about direct service to only get customers!!!
Upon changing bus, the new operator didnt allow us to sit in sleeper seats although we had already booked and paid for these sleepers. when we insisted, he started abusing and insulting us, forced us to deboard the bus. Immediately we called paytm and told their executive about our ordeal. He told us to get any other bus and the paytm will refund all that money.
However, after sending paytm 8 emails, i have got only rs 400 and the rest of the 300 rs that i incurred from my travel to delhi from jaipur still remains unpaid.
Their call executives are dumb fellows and have no idea on how to help people. They dont even share their seniors contacts and one is left high and dry on whom to approach.i have been duped of rs 400 total by paytm and also received innumerous amount of abuses from their travel partners.
Paytm is promoting fraudalant bus services like parshavnath travels who are duping travellers in broad day light.

Order ID : [protected]
PAYTM TICKET ID : ONK813
Ticket PNR :[protected]