Paytm Mobile Solutions — paytm mall shopping

karan316

from Chandigarh, Chandigarh

Website:

paytm app

Hi

I purchased an item from paytm mall and it said it is worth rs 1052 but when i received the item, invoice only said its worth only rs 501. So i tried calling their callcentre to clarify but to my surprise, it never gets connected and at end of just ivr recording they would say i would get a callback and callback would just come once and disconnect. I then you keep on trying them again with no end result.

Firstly false advertising and then no contact with contact centre. This should be taken up to the court. I want quick response to this.

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Nov 10, 2018

Updated by karan316 this is pathetic

Nov 10, 2018

Updated by karan316 number mentioned besides this complained of paytm is also wrong.. both number invalid

Nov 10, 2018

Updated by karan316 received a text that i should be calling them on [protected]. when you call on this number, it just says they have changed the number so why send me message to call on this number. i never believed paytm would turn out to be fraud and scam.

Nov 11, 2018

Updated by karan316 i have not had any kind of information from them. they still keep on doing same thing, give miss call and then leave with no voice on other side.

Nov 12, 2018

Updated by karan316 will i be getting any kind of response. is my complaint even sent to them?

Nov 13, 2018

Updated by karan316 i guess paytm doesn't care and i should go ahead with consumer court proceedings