Paytm Mobile Solutions — Paytm not resolving issue about money deducted from my wallet but not reached to seller's wallet

Website:Paytm

I did transection of about 10900 rs to a merchant.. He didn't get money to his wallet. I contacted paytm approx 6-7 times regarding my issue and seller also file complain no. Of time and provide them the documents which they asked to seller's.. When i contact them they said ur complain raised to your senior team they are inquiring about it... But 4 days has been gone money not added to seller account. They said their is claim on seller's no. And said two accounts was there by same no... Money was in his old wallet we will transfer soon to new and so on... Bt from 4 days they making fool us... Nd doing nothing
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