Paytm Mobile Solutions — paytm payment refund

Address:	Gandhinagar, Gujarat, 382481
Website:	paytm.com

Dear Sir,
I have trasaction on 10th june in paytm app.
I have adding 15449 amount paytm wallet,
In paytm wallet have option refund on same trasaction detail and i have just click to refund. And paytm system take 15 day before trasaction account number and refund money wrong account.
Still there are not accept their system mistake.
10th june trasaction account how to catch up 15 day before trasaction account no. With out any selection option for refund account. Paytm executive told me your hand select option for refund. Your side mistake for this Trasaction. Not accepted his system. And i also share them my statement and card statement. Still not refund my money in my wallet or card.