I have paid ₹448 to Amazon through amazon upi bank name Paytm payments Bank Is Amazon telling they didn't receive the payment so the order has been cancelled automatically they told as the money has been didn't received so Amazon cannot do anything Amazon told me you have to contact your bank as your money has been deducted but didn't get received by Amazon as the transaction is successful money has been deducted but order didn't placed on Amazon I have contacted Amazon they told they didn't receive so I have to contact bank
I have contacted Paytm Payments bank they told as per Bank side they can't do anything as money as the transaction is successful then I have again contact Amazon they told tell your bank to charge back request but then also Paytm has ignored me but finally they have register complaint regarding chargeback and tell me too wait 15 days 15 days + completed no information has been provided and when I call they don't even take a single response they told wait wait wait Amazon provided me a number purchase id I have told this number to PayTM payments Bank but then also didn't agree with me they told wait 15 days I have waited but till now they didn't have been provided me information the whole matter is I have paid 448 rupees to Amazon through Amazon pay upi and my bank was Paytm payments Bank but order didn't placed on AmazonI have contacted me bank bank is telling tranaction has successfully done so Bank cannot do anything then they requested me to wait 15 days as they will chargeback against Amazon or what I don't know but 15 days completed no action where taken I am waiting till now I have paid on 9th of September 2020 & I was complaint on 16th or 17th of September on Paytm payments Bank till now I have also complaint regarding Amazon on consumer helpline Amazon clearly tells that we can issue the refund but Amazon didn't receive the money so Amazon cannot do anything so you can contact your bank ok with your reference number I have reference number also and I am still waiting please solve my issue as fast as possible thank you
Bank reference No.[protected]
Ticket No. On Paytm[protected]
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