Paytm Mobile Solutions — Paytm Personal loan Fraud

I have applied for paytm personal loan of 20000 on 2nd November. All documents and kyc is done in same day of applying and paytm showing Application approved and payment will be transferred to your bank account with in 1-2 days. After 4th day onwards showing payment already transferred in 2nd Nov and emi start in next month 5th but I don't have received any amount to my account. still no response from Paytm team.