Paytm Mobile Solutions — Paytm wallet balance not credit but money debited from my bank account

Address:	380008
Website:	cybercell@paytm

Hello Sir,
Already on 21st i submitted the proof of paytm msg but didn't showed in my paytm balance account. Already we got a reply for the mail that we will solved the problem as priorty basis after that not get any response from your side. Amount balance not credited in my bank account or paytm wallet also. i need explain about my amount, kindly refund it. i am waiting for your response.