Paytm Mobile Solutions — (Paytm wallet To Bank Account transfer) Credit not received in the bank account but funds debited from my Paytm Wallet

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	www.paytm.com

Please find the attached transactions details. Funds debited from my Paytm wallet but, I did not receive any credit in my bank account.
Withdrawal Amount: 5000 rs
Paytm wallet Txn id: [protected]
date and time : 20 Dec 2016 time : 13:32

I'm not able to contact customer care as there is no direct phone number. No Response is received after so many emails also.

Please help...