Paytm Mobile Solutions — Personal Loan Disbursed but not credited

I have applied for a personal loan throught payTM app, after filling all the required information, I was informed about loan approval and after 2 mins I got loan disburstment email form Aditya Birla lending group. However, the amount did not get credited to my bank account. I am afraid of a potential scam, also, there is no way to contact any customer support for personal loan related query in payTM app. I need help as my emi is already been registered with the target bank account.