Paytm Mobile Solutions — Product delivered to another person without my knowledge. Now no response

Address:Bangalore, Karnataka, 560102
Website:paytm.com

Order number - [protected], you can check my order history, i order lots of items from paytm only. I work for den snapdeal tv shop and lead the business excellence function. I have ordered a fossil watch on 7th oct and on 8th i moved to orissa as my mother was hospitalized. The courier boy ajay kumar jha (Mob:- [protected]) delivered the product to my nearest flat (Room no-16) without my knowledge. My mother passed away on 16th and i had to stay with my family for few days in orissa. I came back on 31st night. On 1st nov (Morning), i asked for my parcel at room number 16 and saw the packet was damaged and there was no product, even no dabba and invoice or shipping level. And the person (Abhijit mob:- [protected], abhijit's wife - [protected]) is saying he doesn't know anything. Then i raised a complaint (Id:[protected] and talked to shweta and got no proper response. Request you to kindly assign somebody to investigate and resolve the issue. I can provide you the flight tickets (On 7th, cancelled ticked on 16th due to mother's death, return ticket on 31st and the death certificate - after a week as it's pending from the hospital end).
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PayTM Mobile Solutions — I try to recharge but amount debit 499rs

I try to recharge my mobile number but recharge got failed and amount debited from my bank account. transaction id [protected] kindly reverse the amount

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