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Paytm Mobile Solutions — product not yet delivered to paytm customer support is unresponsive

Address:400064
Website:www.paytm.com

Have placed an order for smart tv (₹.22089) on paytm. 5 days elapsed ahead of delivery date but my product is not yet delivered to me even paytm's customer support is not responding and have blocked me after having enormous oncall altercations due to daily negligence towards my matter. Requesting consumer forum to kindly look into this matter
Kindly refer attached screenshots
Thank you
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    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
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