Paytm Mobile Solutions — Product Phenovo 6pcs/Set Lip Gloss Waterproof

dhannu1

from Ghugus, Maharashtra

Address:

Nagpur, Maharashtra, 440010

I have order one set of Phenovo 6pcs/Set Lip Gloss Waterproof Long Lasting Peel Off Mask Tattoo Lipstick. I have received very cheap product, Product is used, seal broken & other company product received.Then I was complained to paytm before 15-20days but till date no reply.

I have received your product in damage condition i.e product is use, company name on your site is differ from real product. I do the return procedure within 2 days. I knew its your return policy is 7days thats why I proceed in 2 days. Can you check in your reports/mails. Problem is that your exicutive reach in 2 days after I complain & he said that mam your parcel not return because company of product was different. I cant except it. I cancel your return request & you do the same in next procedure but Paytm procedure is very slow not replying to me again I message you again & again but no reply from yours side. Then I do the other complain to paytm.

Regards,
Dhannu

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Jun 09, 2017

Updated by dhannu1 I have received mail from Paytm i.e I will be assisting with your query today. I understand that you want to return your item Phenovo 6pcs/Set Lip Gloss Waterproof Long Lasting Peel Off Mask Tattoo Lipstick under the order [protected] and you are not able to do so.

I have complain to PAYTM within 2 days.

Please help me.

Regards,
Dhannu