Paytm Mobile Solutions — promo code wrong

Address:520010
Website:www.paytm.com

While booking movie tickets on Paytm, i came across one promocode 'AXETICKET100' which said on applying i would be sent another unique promocode on SMS/E-MAIL which will give 100% cashback on Axe Ticket perfume. I duly applied the promocode and booked the movie ticket but didn't receive the promocode on SMS/E-MAIL.
When i took this issue to their notice which was multiple times thru help section on app / call customer care, they came up with the same response that i have to share the screenshot of the error i am facing . I did and they keep quiet for a few days. Again when i bring up the same issue, they again ask me to share the screenshot . After this long and these many times, I am not sure if they want resolve my query.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20037
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information