Paytm Mobile Solutions — query against paytm balance

Address:

799008

My name is tanumoybhowmik email address is tanumoybhowmik [protected]@gmail.com. My query is that i can't it see my paytm balance. I have a some paytm balance but how to defeat it so please refund my balance as soon as possible.
Last month i edit my paytm balance but i cannot see my balance y why it is paytm customer care is not entertained
Sometimes i contact paytm customer but they not reply i would like to refund my paytm balance how to possible it please help me.