Paytm Mobile Solutions — received. defective product

Address:

Near by aanpurna kirana ware house road gopalganj sagar, Sagar, Madhya Pradesh, 470001

I have order "Jockey Tank Top Multi Color Combo - Pack Of 3 : Style Number - 9928". And my order no is [protected] i have recived a defictive product i have compland for this and send product image but they can't take any action on my order and i have call for regarded my order resolution but they says we raise a higher priority base concern and we resolve your issue as soon as possible please help to resolve my issue.