Paytm Mobile Solutions — received wrong product, paid for two items.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Http:\paytm.com

It is to inform that paytm is fostering unethical sellers in its online market-place. I had placed two orders to the online merchant dev dutt exporters (Headed by mr devdutt agarwal). Details as follows:
Transaction id:[protected]
Order no.[protected] and paid rs 724/- for the order at paytm. Items were two d'nature california raw almonds of 250gms each.
Ordered on 28 august 2017 at 1:33 pm. Received the parcel and found only one packet, that too of masala salted cashew.

The previous order of roasted pistachios were found to be as per order, but the above mentioned product was not found correctly delivered. Instead of two packets of almonds, i got only one pack of roasted cashew. Kindly look into the matter as such online sellers must be banned from online market-place. I have raised complaint in paytm (Complaint id:[protected] but no response.
Seller given wrong contact no. Found seller's customer care number, called the person, found to be ignoring. Next time called several times, not responding my calls. Pls do the needful and oblige.

Debjyoti banerjee
+3 photos
Was this information helpful?
No (0)
Yes (0)
Sep 03, 2017
Updated by DebjyotiB
Update: 3rd sep 2017
Tried calling the vendor again thrice, not picking up my call. Called paytm 4 times, not connecting to customer care executive, lost another 50rs.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20036
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information