Paytm Mobile Solutions — recharge done twice not refunding

Address:New Delhi, Delhi, 110014
Website:paytm

I have initiated a dth recharge on 10 nov in night which didn't happened n showing as processing i have msged more than 15 times to it team after waiting for more than 48 hours i finally recharged my dth from another app after 2 to 3 hours later i have got a msg that my order is processed n recharge done, before i recharged my dth from another app i msgsd u ppl that plz refund the amount as i can't waste more time to watch tv. Firstly i have to say u guys have really pathetic customer support that no one contacted me n there is no personal touch. M a frequent paytm user as u can check in my account but after this i have completely lost faith in u guys. U have lost a regular customer o[censored]rs. I want my money back.. M sick o[censored] ppl. Otherwise i will sue u ppl n will use my all potential to take this to ur ceo mr. Vijay sekhar. Return my money n i need a call back from u guys on my number [protected] ticket id is 42765296
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information