Paytm Mobile Solutions — recharge failed but amount debited my bank account

Sir i am 2 reacharge via paytm. One of oreder no is [protected] amount rs 249 nd another is [protected] amount rs 149 that reacharge status is failed bt amount debited my bank account... Paytm said 24 hrs under amount will be credited my account bt still 36 hrs and till now any amount not receved my bank account nd paytm customer care no didnot responce me. Every no line are bg everytime.
So i humble request for paytm care my debited amount refund kindly nd which time of amount will be credited my ac plz confermation me.

Thank u